Try Astra free for 15 days. Then pay monthly, or save with annual billing.
Run a service business that books client sessions? Professional Services is a functional module
for service businesses that require the booking & management of client sessions.
For small teams getting organised
Free 15-day trial.
For active sales and marketing teams
Free 15-day trial.
For businesses that need more capacity and control
Free 15-day trial.
CRM, marketing and appointment booking for service businesses
Free 15-day trial.
Prices in AUD, excluding GST.
A guided setup, import wizards and on-demand screen-sharing inside Astra keep onboarding simple. You can set Astra up yourself, or let us help.
Your trial includes three hours of hands-on help from our team. Most businesses use them to import their data, connect their accounting system and set up their screens.
Those hours are also a chance to talk through how you work. If you'd like more help or training, we'll tell you what it is likely to cost before you decide.
Further onboarding and training are charged by the hour. What you need depends on how much data you're bringing across, how your processes work, your team's experience with CRM, and how much training you'd like.
Every feature in every plan. Click a row with an arrow to read what it includes.
| Feature | StarterRequest Info | GrowthRequest Info | ScaleRequest Info | Professional ServicesRequest Info |
|---|---|---|---|---|
| Users and records | ||||
| Users | Up to 5 | Add as you grow | Add as you grow | Add as you grow |
| Companies, contacts, activities, tasks and calendar | ✓ | ✓ | ✓ | ✓ |
| Ship-to locations per companyDelivery and site addresses kept against the one company record. | Up to 5 | Up to 20 | Up to 50 | Up to 20 |
| Several companies with the same nameFor franchises and chains where each outlet trades under the same name. | — | ✓ | ✓ | ✓ |
| Parent and branch company structures | — | — | ✓ | ✓ |
| Permission groupsNamed groups of permissions assigned to each user, instead of a single admin or user role. | — | ✓ | ✓ | ✓ |
| Team-based record accessLimit which companies and contacts each team can see. | — | — | Add-on | TBC |
| File storage | ||||
| Included storageFor files and emails attached to records. Extra storage can be added to any plan. | 5 GB + 1 GB per user | 8 GB + 1.5 GB per user | 10 GB + 2 GB per user | 8 GB + 1.5 GB per user |
| Largest single file | 25 MB | 35 MB | 50 MB | 35 MB |
| Appointments | ||||
| Service provider appointment schedulingA diary for each service provider, with no double-booking. | — | — | — | ✓ |
| Email and SMS reminders, and reschedule or cancellation notices | — | — | — | ✓ |
| Marketing | ||||
| Marketing emails per month | TBC | TBC | TBC | TBC |
| Email campaigns | ✓ | ✓ | ✓ | ✓ |
| Automated email sequencesTimed follow-up emails sent automatically to new leads, campaign contacts or clients. | — | ✓ | ✓ | ✓ |
| — | Up to 3 active | Up to 10 active | TBC | |
| ||||
| Sales | ||||
| Sales and project pipelines | 1 | Multiple | Multiple | — |
| Sales quotesEvery revision kept under the one quote number; the winning revision flagged in a click. | ✓ | ✓ | ✓ | — |
| Email sequence attached to a sales quoteFollow up a sent quote automatically until the customer responds. | — | ✓ | ✓ | — |
| Won quotes sent to your accounting systemA draft invoice in Xero, or a sale order in MYOB Business. | ✓ | ✓ | ✓ | — |
| Return authorisationsRaised against the original sales invoice imported from your accounting system. | — | — | ✓ | — |
| Accounting connection: Xero, MYOB Business, QuickBooks Online | ||||
| Product import | ✓ | ✓ | ✓ | ✓ |
| Customer import | TBC | ✓ | ✓ | TBC |
| Customer creation | TBC | ✓ | ✓ | TBC |
| Product availability | — | ✓ | ✓ | TBC |
| Aged balances | ✓ | ✓ | ✓ | ✓ |
| Sales invoices import | — | ✓ | ✓ | — |
| Create invoices for client sessionsCompleted sessions are invoiced and sent to your accounting system. | — | — | — | ✓ |
| Service Desk | ||||
| Service Desk and Knowledge BaseCustomer queries, problems and returns on the same customer record. Priced per agent. | — | Add-on | Add-on | — |
| Onboarding and support | ||||
| Three hours of free onboarding help during your trial | ✓ | ✓ | ✓ | ✓ |
| In-app screen-sharing support | ✓ | ✓ | ✓ | ✓ |
| Guided setup and import wizards | ✓ | ✓ | ✓ | ✓ |
Switch these on when you need them. Each is billed with your subscription.
Log and resolve customer queries, problems and returns against the full customer record. Publish a knowledge base your customers can search.
Split your customer base between teams so each team sees only its own companies and contacts.
Add storage in 1 GB blocks when your attachments outgrow the plan allowance.
Buy a block of additional marketing emails when a big campaign needs more than your monthly allowance.
Every trial is 15 days of the Growth plan with up to five users, so your whole team can try it. During the trial you can publish one lead capture form and send up to 50 marketing emails a day; those limits lift when you subscribe.
Choose the plan that fits and add a payment method, and you carry on with everything you set up. If you decide Astra is not for you, nothing is charged.
Yes. Move up a plan at any time and the difference is pro-rated. Moving down takes effect at the end of your current billing period. Anything over a lower plan’s limits stays visible and read-only until you bring it under the limit.
Monthly billing is pay as you go. Annual billing is paid upfront for the year and saves about 20% over the monthly price.
Prices are in Australian dollars and exclude GST. GST is added at checkout for Australian customers.
Xero, MYOB Business and QuickBooks Online. Astra imports products, aged balances and invoices from your accounting system, and sends won quotes across — as a draft invoice in Xero, a sale order in MYOB Business, or an estimate in QuickBooks Online. It feeds your books; it does not replace them.
No. Appointment scheduling, reminders and session invoicing are only on Professional Services, a functional module for service businesses that require the booking & management of client sessions. Professional Services has no sales pipeline or quotes.
The Service Desk and Knowledge Base is an optional add-on for Growth and Scale, priced per support agent. It is not available on Starter or Professional Services.
Every trial includes three hours of hands-on help from our team, plus guided setup, import wizards and screen-sharing support inside Astra. Further onboarding and training is charged by the hour, with an estimate before you commit.
Yes. Cancel from your subscription settings and your access continues to the end of the period you have paid for.
See how Astra CRM could work for your team.
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